Terms of Use

1. iNTRODUCTION

1.1 These Terms and Conditions shall govern the use of ourwebsite.

1.2 By using our website, you accept these terms andconditions in full; accordingly, if you disagree with these terms andconditions or any part of these terms and conditions, you must not use ourwebsite.

1.3 If you are using any of our website services, we willask you to expressly agree to these terms and conditions.

1.4 You must be at least 18 years of age to use ourwebsite; by using our website or agreeing to these terms and conditions, youwarrant and represent to use that you are at least 18 years of age.

1.5 Our website uses cookies; by using our website oragreeing to these terms and conditions, you consent to our use of cookies inaccordance with the terms of our privacy policy.

2. Booking, Cancellation and Refunds

Childers Dental Care has no refund policy on purchases if you change your mind, or if your circumstances have changed.

2.1 All treatments/services are not transferable to other individuals or clinics.

2.2 We require at least 48 hours’ notice to be given for any appointment cancellation.

2.3 Deposits paid for root canal; bridge work or any other treatments related to lab work treatments are non-refundable.

2.4 Refunds will be provided where required under theAustralian Consumer Law.

Treatment Refunds

2.5 If you are not satisfied with the outcome of the results, your money will not be refunded. Treatment results vary from person to person.

2.6 Fees paid shall not be refundable under any circumstances.

Payments

2.7 Payment for goods and services can be made with cash,Visa or Mastercard at any of our Clinics. Unfortunately, we cannot acceptpayment by cheque or direct debit.

2.8 Payments for all services must be made at the time of the appointment

2.9 Failure to settle your account (within 7 days), of the due date will result in a formal written reminder requesting immediate paymentof the outstanding balance. If payment is still not received within 10 days of the due date, we reserve the right to refer the matter to a debt collectionagency or solicitors to
recover the outstanding funds, including any additional fees or charges that have been incurred during the collection process.
Please note, that continued non-payment may result in your file being archived and the termination of your care within our clinic

Pre-paid Treatments

2.10 If you pre-pay for treatments, you will save an amountaccording to the pre-payment schedule. There is no refund on pre-pays, and theyare not transferable to other individuals, treatment areas or clinics.

2.11 You agree to these terms by purchasing pre-paid treatments

3. Copyright Notice

3.1 Copyright © 2026 Childers Dental Care.

3.2 Subject to the express provisions of these terms and conditions:

3.2.a we, together with our licensors, own and control allthe copyright and other intellectual property rights in our website and thematerial on our website; and

3.2.b all the copyright and other intellectual propertyrights on our website and the material on our website are reserved.

4. Licence to Use Website

4.1 You may:

4.1.a view pages from our website in a web browser;

4.1.b download pages from our website for caching in a web browser;

4.1.c print pages from our website;

4.1.d stream audio and video files from our website; and

4.1.e use our website services by means of a web browser, subject to the other provisions of these terms and conditions.

4.2 Except as expressly permitted by Section 4.1, or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

4.3 You may only use our website for your own personal purposes and must not use our website for any other purposes.

4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5 Unless you own or control the relevant rights in the material, you must not:

4.5.a republish material from our website (including republication on another website);

4.5.b sell, rent or sub-lease material from our website;

4.5.c show any material from our website in public;

4.5.d exploit material from our website for a commercial purpose; or

4.5.e redistribute material from our website.

4.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restrictions measures on our website.

5. Acceptable Use

5.1 You must not:

5.1.a Use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

5.1.b Use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

5.1.c Use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

5.1.d Conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

5.1.e Access or otherwise interact with our website using any robot, spider or other automated means, except, for the purpose of search engine indexing; or

5.1.f Use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3 You must ensure that all the information you supply to use through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

6. Your Content: Licence

6.1 In these terms and conditions, “your content” means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us for our website for storage or publication on, processing by, or transmission via our website.

6.2 You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

6.3 You grant us the right to sub-license the rights licensed under section 7.2.

6.4 You grant us the right to bring an action for infringement of the rights license under Section 7.2.

6.5 You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

6.6 You may edit your content to the extent permitted by using the editing functionality made available on our website.

6.7 Without prejudice against our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all your content.

7. Your Content: Rules

7.1 You warrant and state that your content will comply with these terms and conditions.

7.2 Your content must not be illegal or unlawful, must not infringe any person’s legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

7.3 Your content, and the use of your content by us in accordance with these terms and conditions, must not:

7.3.a Be libelous or maliciously false;

7.3.b Be obscene or indecent;

7.3.c Infringe any copyright, moral right, database right, trademark right, design right, right in passing off, or other intellectual property right;

7.3.d Infringe any right of confidence, right of privacy or right under data protection legislation;

7.3.e Constitute negligent advise or contain any negligent statement;

7.3.f. Constitute any incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity

7.3.g Be in contempt of any court, or in breach of any court order;

7.3.h Be in breach of racial or religious hatred ordiscrimination legislation;

7.3.i Be blasphemous;

7.3.j Be in breach of any contractual obligation owed to any person;

7.3.k Depict violence in an explicit, graphic or gratuitous manner;

7.3.l Be pornographic, lewd, suggestive or sexually explicit;

7.3.m Be untrue, false, inaccurate or misleading;

7.3.n Constitute spam;

7.3.o Be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory, or inflammatory; or

7.3.p Cause annoyance, inconvenience or needless anxiety to any person.

8. Limited Warranties

8.1 We do not warrant or represent:

8.1.a The completeness or accuracy of the information published on our website;

8.1.b That the material on the website is up to date; or

8.1.c That the website or any service on the website will remain available.

8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save top the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

8.3 To the maximum extent permitted by applicable law and subject to section 10.1, we exclude all representations and warranties relation to the subject matter of these terms and conditions, our website and the use of our website.

9. Limitations & Exclusions of Liability

9.1 Nothing in these terms and conditions will:

9.1.a Limit or exclude any liability for death or personal injury resulting from negligence.

9.1.b Limit or exclude any liability for fraud or fraudulent misrepresentation.

9.1.c Limit any liabilities in any way that is not permitted under applicable law; or

9.1.d Exclude any liabilities that may not be excluded under applicable law.

9.2 The limitations and exclusions of liability are set out in Section 10 and elsewhere in these terms and conditions:

9.2.a Are subject to Section 10.1; and

9.2.b Govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and breach of statutory duty, except to the extent expressly provided otherwise inthese terms and conditions.

9.3 To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

9.4 We will not be liable to you in respect of any losses arising out of any event or events beyond reasonable control.

9.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

9.6 We will not be liable to you in respect of any loss or corruption of any data, database or software.

9.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

9.8 You accept that we have an interest in limiting the personal liability to our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

10. Breaches of these Terms and Conditions

10.1 Without prejudice our other rights under these Terms and Conditions, if you breach these Terms and Conditions in any way, or if we reasonable suspect that you have breached these Terms and Conditions in anyway, we may:

10.1.a Send you one or more formal warnings;

10.1.b Temporarily suspend your access to the website;

10.1.c Completely prohibit you from accessing our website;

10.1.d Block computers using your IP address from accessing our website;

10.1.e Contact any or all your internet service providers and request that they block all access to our website;

10.1.f Commence legal action against you, whether for breach of contract or otherwise;
and/or

10.2 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking [including without limitation [creating and/or using different accounts].

11. Variation

11.1 We may revise these Terms and Conditions from time to time.

11.2 The revised Terms and Conditions shall apply to the use of our website from the date of publication of the revised Terms and Conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

11.3 If you have given your express agreement to these terms and conditions, we will ask for you express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website.

12. Assignment

12.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

12.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

13. Severability

13.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

13.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

14. Third Party Rights

14.1 A contract under these terms and conditions is for our benefit and your benefit and is not intended to benefit or be enforceable by any third party.

14.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

15. Entire Agreement

15.1 Subject to Section 10.1, these Terms and Conditions,together with our Privacy Policy, shall constitute the entire agreement betweenyou and us in relation to your use of our website and shall supersede allprevious agreements between you and us in relation to your use of our website.

16. Law and Jurisdiction

16.1 These Terms and Conditions shall be governed by and construed in accordance with Australian Law.

16.2 Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Australia.

17. Our Details

17.1 This website is owned and operated by Childers Dental Care.

17.2 Our principal place of business is 6 Broadhurst Street, Childers QLD 4660

17.3 You can contact us:

17.3.a by post, using the postal address given above;

17.3.b using our website contact form;

17.3.c by telephone, on the contact number published on our website during operating hours; or

17.3.d by email, using the email address that is published on our website.

18. SMS

As part of our privacy policy, patients will receive all confirmation of appointment, recalls and health related information via SMS and emails unless they have indicated otherwise. If you are not happy to receive them, please notify reception immediately.

19. Privacy Law

Your data will be shared within our organisation only. Your data is protected inline with the Australian Privacy Act.

20. No Liability for Damages

20.1 We will not be liable for any loss, damage, liability, expense, fines, penalties or any other amount directly or indirectly caused by, in connection with, or in any way involving or arising out of any actual or alleged:

20.1.a Any infectious disease, virus, bacterium or other microorganism (whether asymptomatic or not); or

20.1.b Coronavirus (COVID-19) including any mutation or variation thereof; or

20.1.c Any pandemic or epidemic, as declared as such by the World Health Organisation or any governmental authority.

Disclaimer

The content of Childers Dental Care’s website, such as text, graphics, images, and information obtained from third parties, are for information purposes only. Results from series of treatments performed may vary from person to person. It is recommended that you consult with our qualified and registered health professionals prior to performing a treatment.